Q: I’ve heard that the Chinese Pallet Racking Product is inferior in quality, how can I be sure that the Alpha Pallet Racking is the best option for my business?

A: Of course, not all product that arrives from China is of the highest quality and standard; However, Alpha Warehouse Solutions, has the overall advantage of actually owning our factories that produce our products. With our vast purchasing power; we are able to buy the highest quality raw materials before manufacturing. Every time we purchase a batch of raw steel we are issued with a quality Certification and Batch number to ensure the quality of our product before we manufacture. We have over 2500 employees and are continually growing to bring in the latest technology and provide the best design advantages. All our product is tested and tested to comply with World, International and Australian Standards. Once it lands on our shores it is then further tested by the esteemed Monash University in Victoria.

Q: How can we be sure that the product complies with the Australian Standards?

A: All Alpha products are shipped to our customers with a Standards Compliance Certificate that they may keep and present to any Safety Officer at any inspection.

Q: Our organization only purchases new materials from the best of three quotations, what advantage does your company provide that the others cannot?

A: That is a great question! With Pallet Racking there are many different reliable brands on the marketplace today. With the Alpha Pallet Racking we can be defined in more than one way.

Our Steel product is all a full two millimeters of Q235 and up to three millimeters of Q335 in thickness before paint is applied as opposed to the Standard 1.8 Millimeters of other brands. Our Heavy Duty Footplates have been awarded for their design and quality. Our product is literally stronger than other brands giving you reliable Safety.

Alpha Pallet Racking is always in stock and we carry over 20,000 crossbeams, and over 3,000 uprights at any one time across all lengths and sizes, so our service is unsurpassed in the market with the most efficient delivery times and replacements of any damaged or injured stock.

When considering who should deserve your business, Alpha Warehouse Solutions prides itself on listening to the desires of their customers and building long- term relationships with our clientele. We stand by our policy that if you ever wish to sell any product you have purchased with our company, we will “Buy it back.” There are few other companies that will offer you such a grantee.

Q: Isn’t all Pallet Racking the same?

A: No and neither are other material Handling Supplies. For the best assurance if you are in the market to buy any Material Handling Supplies, it is important to do your Homework before you purchase. Future planning is very important to receive the best return on your investment and the most benefits from your materials. It is important to work closely with the company you choose, and to be sure that the service is a long-term commitment. Different types and styles of Pallet Racking may be better suited to your needs and could maximise your space requirements, so it is always worthwhile to receive a free analysis of the areas you wish to purchase for.

Q: I have never purchased any material handling Supplies before, and I am not sure what we need, or what sizes to look for?

A: It can be a little confusing when you are first looking at all of the available options on the market and how to buy the right product that will give your business the largest benefits. We believe that each business has specific needs and will want their products to grow in the direction that the business is taking at any time. It is best to update your plans every 3-5 years and consult with our staff, which can give you free inspections and updates on your equipment, and keep you informed of any new developments. Our trained staff can provide you with all of the answers to your questions.

Q: We have never heard of your company before, how do we know you are going to be in business in years to come?

A: That is also a good question! Alpha Warehouse Solutions is not a small company like some of the other companies. Although, Alpha Warehouse Solutions is new to the Australian Marketplace, we have been trading stock to countries all over the world for the last ten years. Our Mother Company in Australia is Dixie Enterprises, the largest importer of furniture supplies from China to Australia and who owns other companies like Sleepeeze.

We currently import over 600 containers a month in furniture alone. Our stock turn over yearly is in the millions. Our goals for the next five years are to become the market leader in choice, for all Warehousing and Material Handling Supplies.